Privacy Policy

Last Updated: August 6, 2026

1. Information We Collect
• Account Data: Name, business name, email address, payment details, and contact numbers.
• Call & Messaging Data: Inbound phone numbers, missed call timestamps, and content of automated outbound responses routed through the platform.
• Usage Data: Device IP, browser metadata, and interaction logs collected automatically via session tokens.

2. How We Use Your Data
• To execute real-time automated SMS/call handling.
• To administer accounts, process billing, and manage subscription limits.
• To analyze service uptime and improve response automation algorithms.

3. Data Sharing & Third-Party Vendors
We do not sell personal data or client call logs. We share necessary operational data only with trusted infrastructure providers required to deliver the core service, including:
• Telecommunication providers (e.g., Twilio / SignalWire) for message delivery.
• Payment processors for transaction handling.
• Hosting & database security infrastructure.

4. Data Retention & Security
We retain call logs and message histories for as long as your account remains active or as required by financial recordkeeping laws. You may request account deletion and removal of stored call logs at any time by contacting support.

5. Your Rights & Contact
Depending on your jurisdiction, you have the right to access, export, or delete your personal data.
For questions regarding these legal terms, contact us at:
• Parent Company: SwiftSoftware (swiftsoftware.net)
• Contact page: app.missedcallrespondr.com/contact.html